Delete your account

1How to delete it in the app

• Open momikid and sign in to your account.
• Tap “Delete my account”. The link is on the Family tab, in My profile and, if you do not have a family yet, on the screen to create or join one.
• Check what will happen to each of your families.
• Type DELETE and tap “Delete my account forever”.

2What gets deleted

• Your account and sign-in, your name and your profile photo.
• Your friends, blocks and the events shared with you.
• The record of your acceptance of the terms and of your consents.
• Families where you are the only person, along with the children, all records and the photos.
• The preferences saved on the device. You are signed out.

3What stays

• In families with other people, what you recorded stays with the family, without your name, and the photos you uploaded stay with it.
• Events you copied to your phone’s calendar stay there. If you want, delete them in the calendar app.
• PDF reports and emergency cards you already sent to other people stay with whoever received them.

4If you are the only admin

If you are the only admin of a family that has other members, the app asks you to first make another member an admin or remove the other members. That way the family is not left without anyone to manage it.

5Without access to the app

If you cannot sign in to the app, write to [privacy e-mail] from your account’s e-mail address, with the subject “Delete my account”. We may ask for confirmation to make sure the request is yours. Deletion follows the rules on this page and is done within [period to handle the request].

6If you signed in with Google, Apple or Facebook

Deleting your account deletes your data in momikid. You can also remove momikid’s access in your provider account:

• Facebook: Settings & privacy > Settings > Apps and websites > momikid > Remove.
• Google: at myaccount.google.com/connections, choose momikid and remove access.
• Apple: on your iPhone, Settings > [your name] > Sign in with Apple > momikid > Stop Using.

Removing access only at the provider does not delete your data in momikid. To do that, delete your account in the app or request it by e-mail.

7Backups

We make daily backups of the server. Deleted data leaves them as the backups are overwritten, within [backup period]. We may keep the minimum required by law for the period it sets.

8Contact

Questions about deletion: [privacy e-mail].